Shipping Policy - Riddhi Healthcare

Last updated: 01 Dec 2025

Order processing 📦

Processing time: Orders are processed within 1–2 business days after payment confirmation.
Business days: Monday–Saturday (excluding public holidays).
Order cutoff: Orders placed after 3:00 PM IST are processed the next business day.

Couriers: We ship via reputed partners across India (serviceable pin codes as per courier networks).
Service areas: All major cities and most tier-2/3 locations. Remote areas may have extended delivery timelines.

Free shipping (prepaid): Orders above ₹1000 qualify for free shipping.
Standard shipping (prepaid): Orders below ₹1000 have a flat shipping fee of ₹40.00.
Cash on delivery (COD): If available, COD incurs an additional fee of ₹100.00.
Weight/volumetric charges: Oversized or heavy consignments may attract differential charges as per courier policy.

Tip: Prepaid orders above ₹1000 enjoy free shipping. Consider combining items to reach the threshold.

Delays may occur due to weather, strikes, high order volumes, or courier constraints. We’ll keep you informed proactively.

Tracking: A tracking link is provided once your order is dispatched.
Address changes: Contact support before dispatch. Post‑dispatch changes depend on courier policies.
Undeliverable shipments: If returned due to incorrect address or repeated delivery attempts, reshipment charges may apply.

Protective packing: Products are securely packed to prevent leakage or damage.
Batch integrity: We ship sealed packs with proper labelling and MRP as per regulations.

Regulatory compliance: Certain products may have region‑specific restrictions; we follow applicable guidelines.
PO boxes: Delivery to PO boxes may not be supported by some couriers.

For any shipping queries, please reach out to our support team:

Do you offer free shipping?
Yes, on prepaid orders above ₹1000.

How long will delivery take?
Typically 2–7 business days based on location.

Can I change my address after ordering?
Contact us before dispatch; post‑dispatch changes depend on courier.

Is COD available?
If enabled, COD attracts an additional fee; availability depends on pin code.

This Shipping Policy applies to domestic orders within India and may be updated without prior notice.