Privacy Policy

ByDharmesh Shah

Privacy Policy

Effective Date: 18-10-2025

Riddhi Healthcare (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://riddhihealthcare.com, place an order, or interact with our services.

1. Who We Are

Our website address is: https://riddhihealthcare.com. We are a GMP-certified manufacturer of Ayurvedic medicines and a supplier of medicinal raw herbs, operating from Valsad, Gujarat, India.

2. What Personal Data We Collect and Why

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string (hash) from your email may be sent to the Gravatar service to check if you use it. Gravatar Privacy Policy. After approval, your profile picture is visible with your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract this data.

Contact Forms

When you submit an enquiry via WPForms, we collect your name, email, phone number, and message to respond to your request.

Orders and Checkout

When placing an order, we collect your name, billing/shipping address, phone number, and payment details. This data is used to process and deliver your order.

Cookies

  • If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience.
  • Login and screen preference cookies are set when you log in.
  • Editing or publishing an article sets a temporary cookie with the post ID.

Embedded Content

Articles may include embedded content (e.g., YouTube videos). These behave as if you visited the external site, which may collect data and use cookies.

3. Analytics and Tracking

We use Google Analytics to understand visitor behavior and improve our website. Google may collect anonymized data such as your IP address, browser type, and pages visited.

4. Payments

We use Razorpay to process payments, including UPI and e-wallets like Google Pay, Paytm, and PhonePe. We do not store your card or wallet credentials.

5. Spam Protection

We use Antispam Bee to detect and block spam comments. Visitor comments may be checked through this automated service.

6. Who We Share Your Data With

We do not sell or rent your data. We may share it with:

  • Payment processors (e.g., Razorpay)
  • Hosting and security providers
  • Analytics services (e.g., Google Analytics)

If you request a password reset, your IP address will be included in the reset email.

7. How Long We Retain Your Data

  • Comments and metadata are retained indefinitely
  • Registered user data is stored in user profiles (if registration is enabled)
  • Order and enquiry data is retained for legal and operational purposes

8. Your Rights

You may request:

  • A copy of your personal data
  • Correction or deletion of your data
  • Withdrawal of consent (where applicable)

This excludes data we must retain for legal or security reasons.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Payment data is securely processed via Razorpay.

10. Security

We use SSL encryption, secure hosting, and spam protection to safeguard your data.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with the updated date.

12. Contact Us

For privacy-related questions, contact:

  • Email: care@riddhihealthcare.com
  • Phone: 6352178985